One Wild Team

“In nature, nothing stands alone. The whole supports the parts, and at the same time, the parts support the whole. And they do so effortlessly."

The Role

As Duty Manager, you will lead the hospitality operations to deliver warm, memorable and consistently excellent guest experiences at The Dores Inn. You’ll set the tone on the floor, coordinate the team, and ensure the highest quality of operational standards, safety and service are upheld throughout service. You will also provide Duty Manager cover across our other Loch Ness venues when required, ensuring a seamless experience and consistent standards across the region. This role suits a hands‑on, people‑first leader who thrives in a fast‑paced, guest‑focused environment.

Key Responsibilities

• Be a role model of WildLand Leadership and Teamwork.

• Lead the delivery of a warm, welcoming and consistently high‑quality guest experience.

• Actively participate in maintaining a productive, supportive way of working.

• Align you and your Team with our People Ethos and Health & Safety requirements.

• Partner with Housekeeping and Chef Team to enhance the overall guest experience.

• Identify opportunities to continuously improve the Guest Experience.

• Participate in the WildLand management systems and processes which support a sustainable business.

Our People

We attract individuals from all walks of life and of all ages. What unites us is a shared passion for our 200-year vision, our commitment to putting people first, and working together as a team to inspire our guests and visitors.

Who you are

You are a confident hospitality professional with a strong beverage background, bringing both expertise and enthusiasm to every guest interaction. Your calm, personable manner helps you set a high standard on busy shifts, ensuring guests feel genuinely welcomed and well cared for. With a naturally organised and solutions‑focused approach, you navigate challenges with professionalism and keep service running smoothly. You enjoy taking responsibility, supporting your colleagues, and contributing to a positive, collaborative atmosphere. Adaptable and approachable, you are able to step into Duty Manager responsibilities at The Dores Inn or any of our Loch Ness venues, consistently delivering excellent service and strong teamwork wherever you’re needed.

Our Offer

This position is an exciting opportunity to join a dynamic and results driven team within a growing company. Alongside competitive pay and pension, we offer a range of benefits including:

• Private Medical Insurance

• Health Cash Plan

• Life Assurance

• Income Protection Insurance

• Critical Illness Insurance

• Cycle to Work Scheme

• Highlife Gym Membership (after qualifying period)

• Online Clothing Discount

Becoming part of WildLand is an opportunity to make an active and meaningful contribution to a beautiful part of Scotland. Come and make a difference with us.

Hours: 45 hours per week; permanent; full time

Location: Working across multiple Wildland sites in our Loch Ness Region

The closing date for applications is Friday 3rd April.

We may close applications earlier than this date if required.