One Wild Team

“In nature, nothing stands alone. The whole supports the parts, and at the same time, the parts support the whole. And they do so effortlessly."

Team: Front of House

Reporting Line: Regional Leader

Location: Ben Loyal, Kinloch & Hope Estates, North Sutherland, Scotland on the stunning shores of the Kyle and Loch Hope

Hours: 40 hours per week; permanent or seasonal; full time or part time; flexible working available

Salary & benefits: Competitive salary, benefits and a great place to work. Transport may be provided.

The Role

Your role is to supervise the Front of House Team to ensure the consistent delivery of the highest quality of Guest Experience. You will be responsible for delivering the daily front of house requirements for our guests in our Exclusive use Lodges, our Hotels, and our Cottages. You and your Team will demonstrate our values and align with our Purpose, Vision and Brand, as well as the behaviours of One Wildland Team and One Wild Way.

Key Responsibilities

1. Be a role model of WildLand Leadership and Team work.
2. Supervise your Team to consistent high performance.
3. Align you and your Team with our People Ethos and Health & Safety requirements.
4. Supervise the delivery of a consistently high standard of Guest Experience to all our properties.
5. Partner with Housekeeping and Chef Team to enhance the overall guest experience.
6. Identify opportunities to continuously improve the Guest Experience.
7. Fulfil the Housekeeping function as part of a flexible and adaptable team where required.
8. Participate in the WildLand management systems and processes which support a sustainable business.

Our People

We attract individuals from all walks of life and of all ages.

And all of us love the big adventure of the outdoor space, activities from wild water swimming to mountain hiking and biking; and a love of this special part of our planet.

Who you are

You will already have supervisory experience or be ready for that first step as a manager. Training will be provided.

Our Offer

Alongside competitive pay and benefits, becoming part of Wildland is an opportunity to make an active and meaningful contribution to a beautiful part of Scotland. Come and make a difference with us.